The following is a continuance of my previous blog: Quality in Aged Care Part 1: What do people actually want? Here we found with the assistance of research that people measure the quality of their care more by the relationships they experience with carers, rather than many peoples’ assumptions of clinical care being the most […]
Month: August 2017
Quality in Aged Care Part 2: How PAC is delivering what people want
Quality in Aged Care Part 1: What do people actually want?
There’s been much debate in recent times about quality, or at times the lack of it, in Australia’s aged care system. I want to state upfront that the egregious examples of elder abuse and neglect highlighted recently in the media are outrageous and indefensible. I’ve spent much of my professional life working on the issue […]