People usually come into residential aged care via one of two paths:
- A person has been receiving home care in their own residence and now their wellbeing is best maintained by moving into a residential aged care home.
These people are registered with My Aged Care.
- An event has occurred. For example, a stroke. The person is now needing care in a residential aged care home. Or, the event can be to their primary carer (often a spouse) leaving the primary carer unable to care for the person in their own home. These people might not be registered with My Aged Care.